TD does collateral registrations and also look at everything you do on line. Not only do they love your money, they also love your data!
Stop trusting the big banks and talk to a mortgage broker to protect your data and your money.
Mark Herman, Top Calgary Alberta Mortgage Broker.
TD Visa customers’ browsing activities open to ‘surveillance’ by bank
Bank denies collecting general information about what customers do online
By Rosa Marchitelli, Go Public, Posted: Nov 30, 2015 5:00 AM ETLast Updated: Nov 30, 2015 9:11 PM ET
Colin Laughlan is one of thousands of Canadians who had his Visa cards switched from CIBC to TD in 2014 after the Aeroplan rewards program changed banks.
“When I saw this — I really had to read it two or three times to make myself believe I was reading what I was reading,” he said.
He points to two lines in the 66-page Visa cardholder agreement that allows TD to collect details about anything — and everything — customers do online.
Under the privacy section of the cardholder agreement:
“COLLECTING AND USING YOUR INFORMATION — At the time you request to begin a relationship with us and during the course of our relationship, we may collect information including:
- Details about your browsing activity on your browser or mobile device.
- Your preferences and activities.
Laughlan, from Vancouver, has a background in privacy issues as a former journalist and communications specialist. He said his radar was up when his new TD Visa card and cardholder agreement arrived in the mail.
“I couldn’t see any reason they had to do that sort of surveillance on Canadians and they weren’t being particularly forthright about it. This was slipped into the fine print of the policy and I’m well aware that the vast majority of people don’t read these things,” he said.
Laughlan said it took almost a year before his complaint finally reached TD’s privacy office.
The bank eventually apologized ….