CIBC mortgage penalties: “UNFAIR”
We always focus on the Terms and Conditions of the mortgage. Most people have no idea what the bank is talking about when they sign the mortgage. We DO as we do this every day.
Here is a link from a Canadian Law website about a CLASS ACTION LAW SUIT against CIBC for calculating their payout penalties incorrectly: https://canliiconnects.org/en/commentaries/66074
My favorite part of the article is here:
“difficulty of enforcing fairness to consumers … there is a serious imbalance of bargaining power between the oligopolistic banks and individual borrowers. Legislative action to provide better consumer protection would be desirable.”
And here is a link to a guy that was almost our customer but stayed at his bank because they matched our broker rate. And now he is paying a $35,000.00 payout penalty because of it.
A $35,000 Payout Penalty – A True Story…
I had an engineer contact me this week. On the exact day of his 1-year anniversary of starting his 5 year, fixed mortgage. At his own bank.
Precisely one year and 10 days before that call came in, he sat in front of me and guaranteed me, with clenched fist lightly pounding on my desk, that he would never leave this house; the dream house. He had his dream job as an engineering team leader at and an oil company in downtown Calgary.
His own bank – one of the Big-6 – had “dropped their pants to keep his business” and matched the rate that that we secured for him at a broker-only lender. I hear this all the time, and went on to explain there is much more to consider than just matching rates. The T & C’s – Terms and Conditions – of our deal were significantly better. Specifically due to the 500% to 800% lower payout penalties if the mortgage ever had to be closed down. After all he worked for an international oil company – and he could be transferred.
Other points for the advantages we reviewed were discounted as well:
· Always getting the best rates on renewal. (Banks know 86% of mortgage renewals will take the banks first offer they send out in the mail, so they always offer more than what the best rates are. The difference is pure profit and shareholder satisfaction.)
· Better repayment allowances
· And a “normal mortgage” registration at land titles, not a “collateral charge” which means you essentially are signing an I-O-U for everything you own as security for the home. This locks you into that same bank when your term is up.
So, today he called and said he is transferring to Texas.
He has to sell his home in a down market and will have a $35,000 payout penalty and realtor fees. He believes the $35,000 payoff penalty is worth it. Taking this punch to the wallet is the only thing between him and ensuring he still has a job more than 5 years from now.
$35,000 is about two years of discretionary spending income after you pay for your mortgage/rent, taxes, food, and car insurance. His penalty with the lender we had secured for him would have been about $7,000. Surprise, exactly 5 times less than what the Big-6 banks penalties are.
Quick Lesson/ Remember This: Your bank may be convenient, and they might match the best rates after you do the work to find a better deal at a broker but they will never change their Terms and Conditions for you. The Big-6 Banks write their details to favor themselves; and they make ~$1 Billion every 120 days. The terms at Broker Banks are as fair as you can get, the cost to you is usually $0, and you always get best rates, and way better service.
And you probably don’t get a $35,000 payout penalty either.
Mark Herman has his Master’s degree in Finance, is a 16-year broker at the brokerage that placed #1 in all of Canada for 6 years in a row. He has done way more than 5,000 mortgage applications. His work partner, Katie, was the 2017 Canadian Mortgage Broker of the Year out of all 14,000 of us, and 2018 President of the Alberta Mortgage Broker Association. They have worked together for 15 years and have not killed each other.
Use a mortgage broker for the biggest asset you can buy as brokers have your best interest in mind. As above, the bank does not look out for your best interests.Mark Herman, Best Calgary Alberta Mortgage Broker
10 Pro Tips to Keep Your Credit Score as High as Possible
Inside data on maxing your credit score – 10 tips
It can be tough to optimize your credit score when you don’t even know what it is? The answer is by focusing more on your overall “credit hygiene” rather than on any one particular score.
Dental hygiene is preventative maintenance to ensure your teeth and gums are the best they can be at all times. Having a similar routine for your personal credit history can be equally important to avoid problems when you least need them—like when buying or refinancing a home.
If you are always employing best practices, then you are optimizing your credit score and your overall credit profile, regardless of who is checking, when they are checking and what is being counted and reported.
Unfortunately, more credit in the wrong hands can lead to abuse. Some people rely on credit to supplement their income and end up in an untenable situation. These credit hygiene tips are intended for people who are responsible with credit.
1. Never Go Over Limits – Leave Some Room
When you have a credit card or line of credit hovering around its limit, you are at risk of going over, which is not a good thing for your credit score. And it might happen innocently—you started out under the limit, but with interest charges and possible over-limit penalties, you are now over limit and lose about 100 points.
Even when you deploy a balance transfer promotion or some form of interest-free period, you should leave room at the top.
It’s like when ordering a coffee, leave room at the top for the milk—even if you take it black, avoid spillages.
2. Accept All Offers of Increased Limits
You should usually welcome credit limit increases. You look healthier and stronger to the casual reader, because your limits have some heft to them. And perforce, you instantly reduce your percentage utilization of credit with an increased limit. This often results in a higher credit score.
Percentage utilization has a 30% weighting on your personal credit score.
3. Spread Around Your Balances
When maximizing your personal credit score, you should look at your utilization of available credit for each individual credit facility. If your goal is to maximize your score at all times, but you do carry credit balances, try to spread it around, rather than cluster it all on one card. One way this can arise is when you use balance transfer promotions to reduce interest expenses. You’ll have to evaluate the trade-offs of each approach.
4. Exercise All Cards and Lines of Credit
We tend to favor one particular credit card (maybe we like their rewards program) and we might neglect our other cards. If you are trying to maximize your credit score, it is good to use all available credit fairly regularly, even if it’s just for a brief moment every few months.
These trade lines can get stale and they are not pulling their full weight. Update the DLA (date of last activity) with a modest transaction and then pay it online immediately.
5. If in Doubt, Do NOT Close a Credit Card
It will rarely be correct to close older, unused credit facilities since they are contributing “score juice.” If you want to close the card to avoid an annual fee, just ask the card issuer to downgrade your card to a free card. You will retain your valuable history, but avoid annual fees (and the spectre of forgetting to pay the fee).
PS: My Avion card just charged me $120 annual fee and I am not using it. I called and they reversed the fee for me! and the card is still open.
Equifax Canada states your history can have a 15% weighting on your personal credit score.
6. Use It or Lose It
If you never borrow money, or you have a solitary credit card in your wallet and you never actually use it, eventually you will have nothing generating a credit score for you. And you may end up with no score at all. And that can really cramp your style when you need a mortgage.
You want at least 2 things reporting to your bureau. 2 credit cards are best so if one oes sideways, you still have one running.
7. Pay Your Active Credit Cards At Least Twice Monthly – The Statement Date Strategy
I keep track of the statement cycle of my oft-used cards, and I pay the balance in full several days BEFORE the next statement is issued. The card issuer typically reports my statement date balance to the credit bureaus – so I always want that balance to be small, and that way my utilization ratios are really good.
And within a week or so of the statement being issued, I go back in and pay the statement balance in full. This ensures I never have interest charges on my core credit card usage, since the balance is always brought to zero before the due date.
The smaller the limits on your credit cards, the more dramatic the impact of the statement date strategy.
8. Pay Disputed Items – Then Argue Your Position After the Fact
You may know someone who was offended by charges they were certain did not belong on their credit card statement. They refused to pay and preferred to wait out the investigation process. Unfortunately, by doing that they run the risk of interest charges and late payments.
My own experience has always been the card issuers do the right thing when fraud or outright billing errors are at hand. So, I pay and wait for the credit to come back to my account when the investigation is complete.
NOTE – if the fraudulent charges are very large and quite serious, this is a different matter altogether and you should strategize the best approach with the authorities and management at the card issuer.
9. Scour & Clean All Reporting Errors
There might be some incorrect information in your personal credit history that is needlessly dragging down your score. Those are easy and necessary fixes. And the impact on the personal credit score can be profound. There are many types of errors, but two examples are:
- You have two or more personal profiles with the credit bureau, so your information is scattered and diffused. Combining it all into one credit report could well increase your score and strengthen your look. (This often happens to people whose name is hard to spell, or who have legally changed their name.)
- You completed a consumer proposal and all the debts included in the proposal should be reporting zero balances and should NOT be “R9s.”
Each agency provides a mechanism on its website for reporting errors. Mortgage brokers can fast-track an investigation with Equifax Canada for their clients. What might take a consumer two months we can often get done in a few days.
10. The Takeaway
The credit reporting agencies may generate a different score for credit card issuers, car dealerships or mortgage lenders, and the score they provide the consumer upon request is typically none of these. Therefore, you should be more concerned with ensuring you are always using best practices that will score well, regardless of who is doing the measuring.
The credit hygiene strategy ensures your credit history is a weapon you can wield with confidence, and that whatever method is generating your credit score, it will always be optimized and at its maximum potential.
“Always be working on your credit,” Mark Herman, best Calgary mortgage broker.Mark Herman, best Calgary mortgage broker.
RBC: charged 15 month payout penalty
The Big-6 banks love your money, not your sparkling personality.
This article is old and still shows the same calculations.
RBC charges homeowner $8900 penalty, or 15 months interest charge!
We get calls on high payout penalties all the time. The answer is broker lenders have payouts that are about 30% as much as the Big-6 banks.
Mortgage Mark Herman, top Calgary mortgage broker.
The Virus & Deferring: Another reason not to have your mortgage at your bank
Another reason not to have your mortgage at your main bank…
Many home owners have all their banking in one place for convenience but this is another “trap.” If everything is at your favorite bank, they can see:
- from your pay deposits if you are still working, or are receiving EI payments.
- what your debts and minimum payments are,
- your savings & checking balances, what your Line-of-credit is, and your credit score.
- they know the value of your home and the mortgage amount.
With all of this data on hand, the bank can decline your deferral and suggest that you use more funds from savings or line-of-credit to make the payments.
Mortgage Mark Herman, Top Calgary Mortgage Broker
Someone who has lost their job, or has reduced pay, due to the virus, is not going to react well to having their bank tell them to continue to make payments from savings or LOCs.
The Deferral Trap
If you have the ability to not defer and can continue to make the payments it will keep you out of the “Deferral Trap.” The “Trap” is when all the payments that were deferred, and the interest not yet paid, needs to be repaid or the lender could renew you at any rate they want; like posted rates. The only way you could change banks and/or still get a competitive rate would be to catch up all the owed funds.
Up to the Banks to allow you to defer … or not.
The mortgage insurers are leaving it to the lenders to decide if they will defer payments or not and the banks have not published any guidelines on how they are going to deal with this. Reviews so far range from, “super-easy, no questions asked, deferred for 6 months” to the other end of the spectrum with “your mortgage is too new” or if you have not been laid off, have not tested positive for Covid-19, or your credit is not good enough, or they want to redo the entire mortgage application, then it is their choice to allow the deferral. The way around this would be to contact your mortgage insurer directly to see if you can work through them if your bank is not cooperating.
Your Banking Relationship: They leverage your mortgage to rake in credit cards profits.
Below is part of an article where the bank is sad their mortgages are down 500% from last year. At the same time they made 16% more from ramming credit cards and Lines of Credits down their mortgage customer’s throats so it’s all okay in the end. For them… and how about for you?
The blue part shows that mortgage is the key to create what customers feel is a “relationship” with the bank so they can then sell you all their high margin products.
Broker lenders only “sell” 1 thing, mortgages, so consider separating your banking and your mortgage and get the best mortgage possible – through a broker lender.
“Having your mortgage at your bank is only convenient for them to rake it in off of your credit card fees.”
Mark Herman, top Calgary mortgage broker
Here is the article:
Bloomberg News, Doug Alexander, August 23, 2018 …
Canadian Imperial Bank of Commerce’s prediction of a mortgage slowdown has come true…
Despite the mortgage slowdown, CIBC posted a 16% jump in Canadian personal and commercial banking earnings due to a “significant” expansion … and growth in credit cards and unsecured loans amid rising interest rates, Chief Financial Officer Kevin Glass said.
“Those would be the major offsets in terms of mortgage growth declining,” Glass said in a phone interview. “Mortgages are a key product for us — it’s very important from a client relationship perspective — but it’s not a high margin product, so if mortgages come off it has a far smaller impact than rate increases do, for instance.”
A lesson from RBC’s mortgage rate increase
I love this article from the Globe as it explains why rates are going up a bit and what expectaions are for the near term.
Call for a rate hold if you are thinking of buying in the next 4 months!
“Borrowers who use a mortgage broker pay less …,” Bank of Canada.
See our reviews here: https://www.markherman.ca/CustomerREVIEWS.ubr
Mark Herman, Top best Calgary mortgage broker
The lesson home buyers should take from RBC’s mortgage rate hike
TD collecting all your data on-line
TD does collateral registrations and also look at everything you do on line. Not only do they love your money, they also love your data!
Stop trusting the big banks and talk to a mortgage broker to protect your data and your money.
Mark Herman, Top Calgary Alberta Mortgage Broker.
TD Visa customers’ browsing activities open to ‘surveillance’ by bank
Bank denies collecting general information about what customers do online
By Rosa Marchitelli, Go Public, Posted: Nov 30, 2015 5:00 AM ETLast Updated: Nov 30, 2015 9:11 PM ET
Colin Laughlan is one of thousands of Canadians who had his Visa cards switched from CIBC to TD in 2014 after the Aeroplan rewards program changed banks.
“When I saw this — I really had to read it two or three times to make myself believe I was reading what I was reading,” he said.
He points to two lines in the 66-page Visa cardholder agreement that allows TD to collect details about anything — and everything — customers do online.
Under the privacy section of the cardholder agreement:
“COLLECTING AND USING YOUR INFORMATION — At the time you request to begin a relationship with us and during the course of our relationship, we may collect information including:
- Details about your browsing activity on your browser or mobile device.
- Your preferences and activities.
Laughlan, from Vancouver, has a background in privacy issues as a former journalist and communications specialist. He said his radar was up when his new TD Visa card and cardholder agreement arrived in the mail.
“I couldn’t see any reason they had to do that sort of surveillance on Canadians and they weren’t being particularly forthright about it. This was slipped into the fine print of the policy and I’m well aware that the vast majority of people don’t read these things,” he said.
Laughlan said it took almost a year before his complaint finally reached TD’s privacy office.
The bank eventually apologized ….
Calgary Home Prices are Holding Just Fine.
Wages and home prices are sticky – economically speaking. No one wants to work for less than they did yesterday or sell their home for less either. So the prices hold.
Today, any busy real estate agent will tell you the home market for anything less than $450 – 500k is moving quickly if priced correctly. $500 – 750k is slower and above $750k is very slow. This all makes perfect economic sense.
Below is part of an article from the CBC summarising the numbers.
All this and more from Mark Herman, Calgary, Alberta top/ best mortgage broker for home purchases.
Diversifying economy helps home prices remain steady
Calgary’s housing market continues to hold its own despite weak energy prices, according to a Royal LePage House Price Survey released today.
The report cites a diversifying economy as the reason aggregate house prices rose 0.8 per cent from last year to $465,374.
Here’s the breakdown in median prices based on house types in Calgary:
- Single-family two-storey home prices rose one per cent on a year-over-year basis to $522,052
- Bungalows dropped slightly by 0.4 per cent to $451,937.
- Condominiums experienced an increase of three per cent to $310,665.
The average two-storey house price in Calgary in the second quarter was $509,937, while bungalows cost $452,970 and condominiums $304,624. The average overall price was $457,894.
“Economic slowdowns in energy-dependent markets, most notably in Western Canada, have in part been offset by both renewed industrial activity in other parts of the country and the Bank of Canada’s recent interest rate cuts,” said Phil Soper, chief executive officer of Royal LePage, in a news release.
“In line with recent quarters, strong national home price increases are largely being driven by continued double-digit percentage increases in the Greater Toronto Area and Greater Vancouver, where housing affordability is already becoming a growing challenge for many individuals and families,” Soper said.
Calgary house prices grow the highest in Canada
Calgary’s house prices are growing the fastest in Canada. As I have been saying for ages, this is due to the continued in-bound migration by workers from Canada and overseas and it has been sustained for more than a few years now. CMHC forcasts it to continue for a few more years as well. Mark Herman, top Calgary Alberta mortgage broker
Here is what the paper said today:
… The national average price for homes sold in August was $398,618, up 5.3 per cent from the same month last year while the average in Calgary rose by 5.2 per cent to $454,994.
In Alberta, the average price rose by 4.2 per cent to $397,701 as sales were 3.8 per cent higher to 6,354 transactions…